Submit Your Query

Using the below links is the most efficient way for us to review your claim in a timely manner.
General refunds, death & serious illness please click here
EU 261 Expenses Claim Form for flight cancellation and delay please click here
Baggage (lost/damaged) claims, please click here
Please ensure you upload all documentation to support your claim and if required your bank details. Failure to supply this information will result in significant delays in processing your payment.

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Baggage Claims and Tracing

Lost Property Left in the Airport/on the Aircraft


Ryanair do not accept any liability for passenger’s hand baggage, as it is each individual
passenger’s responsibility to ensure that they carry all of their belongings with them when
leaving the airport or aircraft. The Lost Property Office in the relevant airport may be able to assist you
with locating your misplaced hand luggage.  The contact details for each airport can be
accessed by clicking one of the links below.

Austria  
Graz http://www.flughafen-graz.at/home/fluege_reisen/luggage_information1.php
Klagenfurt http://www.klagenfurt-airport.com/default.aspx?SIid=35&LAid=2
Linz http://www.flughafen-linz.at/www/cm/en/company/contact
Salzburg http://www.salzburg-airport.com/en/contact/
Belgium  
Brussels Charleroi http://www.charleroi-airport.com/passagers/contact/index.html
Bulgaria  
Plovdiv http://www.plovdivairport.com/contact.php
Corfu  
Corfu www.hcaa-eleng.gr/corfdat.htm
Crete  
Chania http://www.chaniaairport.com/contact.html
Croatia  
Osijek http://www.osijek-airport.hr/en/good-to-know/passengers-and-baggage.html
Pula http://www.airport-pula.hr/index.php?option=com_content&view=article&id=73
Zadar http://www.zadar-airport.hr/en/passenger-information
Cyprus  
Larnaca http://www.hermesairports.com/en/special-needs/lost-luggage
Paphos http://www.hermesairports.com/en/special-needs/lost-luggage
Czech Republic  
Brno http://www.airport-brno.cz/index.php?id=196&lang=en
Denmark  
Aarhus http://www.aar.dk/kontakt
Billund http://www.billund-airport.com/efter-rejsen/glemte_sager_og_hittegods
Estonia  
Tallinn http://www.tallinn-airport.ee/eng/services/airportinformationservice
Finland  
Lappeenranta http://www.finavia.fi/en/lappeenranta/
Tampere http://www.finavia.fi/en/tampere-pirkkala/
Turku http://www.finavia.fi/en/turku/
France  
Bergerac http://www.bergerac.aeroport.fr/english/the-airport/contacts-2
Beziers http://www.beziers.cci.fr/3-13596-Contact-Getting-here.php
Biarritz http://en.biarritz.aeroport.fr/passengers-guide/luggage-biarritz-airport.html
Bordeaux http://www.bordeaux.aeroport.fr/en/info/useful-contacts
Brest http://www.brest.aeroport.fr/en/shops-and-services/other-services
Carcasonne http://www.aeroport-carcassonne.com/en/contact.html
Dinard http://www.dinard.aeroport.fr/uk/Services/Lost-property
Dole http://www.aeroportdolejura.com/contact/
Figari http://www.2a.cci.fr/
La Rochelle http://www.larochelle.aeroport.fr/en/the-airport/presentation-and-contact/
Lille http://lille.aeroport.fr/gb/default.asp
Limoges http://www.aeroportlimoges.com/en-EN/contact/affichage
Lourdes http://www.tlp.aeroport.fr/
Marseille http://www.mrsairport.com/eng/serv/serv_sprat.jsp
Montpelier http://www.montpellier.aeroport.fr/fr/contactez-nous
Nantes http://www.nantes.aeroport.fr/
Nice http://en.nice.aeroport.fr/Passengers/Shops-and-services/Practical-services/Service-Centres/Lost-Found
Nîmes http://www.aeroport-nimes.fr/gp/Passengers-Information/143
Paris Beauvais http://www.aeroportbeauvais.com/contacts_aero.php?lang=eng
Paris Vatry (Disney) http://www.parisvatry.com/spip.php?rubrique11&lang=fr
Perpignan http://www.aeroport-perpignan.com/en/page/contact-us-passengers
Poitiers http://www.poitiers.aeroport.fr/
Rodez http://www.aeroport-rodez.fr/en/the-airport/contact-us/
St. Etienne http://www.saint-etienne.aeroport.fr/gb/airport/17-Services/
Toulon http://www.tours.aeroport.fr/gp/Vos-contacts-a-l-aeroport/485
Tours http://www.tours.aeroport.fr/page.php?id=5
Germany  
Berlin http://www.berlin-airport.de/EN/%20ReisendeUndBesucher/AmFlughafen%20/LostAndFound/SXF.html
Bremen http://www.airport-bremen.de/en/service/baggage-informations/
Düsseldorf (Weeze) http://www.airport-weeze.com/en/worth_knowing_before_departure.html
Frankfurt Hahn http://www.hahn-airport.de/default.aspx?menu=passengers_visitors_contact&cc=en
Hamburg-Lübeck http://www.flughafen-luebeck.de/en/baggage-information.html
Karlsruhe-Baden http://www.baden-airpark.de/lost-and-found.html?&L=1
Leipzig Halle https://www.leipzig-halle-airport.de/
Memmingen (Munich West) http://www.allgaeu-airport.com/passengers-visitors/flying/service-for-travellers/
Magdeburg/Cochstedt http://www.airport-cochstedt.de/de/Unternehmen/Willkommen
Greece  
Araxas Patras www.hcaa-eleng.gr/araxdat.htm
Kefalonia www.hcaa-eleng.gr/kefaldat.htm
Thessaloniki www.hcaa-eleng.gr/thesdat.htm
Volos http://www.volosairport.gr/en/
Netherlands  
Eindhoven http://www.eindhovenairport.com/content/information-and-service-desks
Maastricht http://www.maa.nl/en-us/contact
Hungary  
Budapest http://www.bud.hu/english/passengers/contact
Ireland  
Cork http://www.corkairport.com/tns/contact-us.aspx
Dublin http://www.dublinairport.com/gns/at-the-airport/terminal1/facilities-services/lost-property.aspx
Kerry http://kerryairport.ie/about/contact/
Knock http://www.irelandwestairport.com/utility/contactus.aspx
Shannon http://www.shannonairport.com/gns/at-the-airport/facilities-services/lost-property.aspx
Italy  
Alghero http://www.algheroairport.com/servizi_en.asp
Ancona http://www.airport-desk.com/airports/europe/italy/ancona-airport.html
Bari http://www.aeroportidipuglia.it/default.asp?idLingua=2&idContenuto=303&rif=
Bologna http://www.bologna-airport.it/uk/passengers/baggage/lost-e-found/?IDFolder=979&LN=UK
Brindisi http://www.aeroportidipuglia.it/default.asp?idlingua=2&idContenuto=129&page=Useful+numbers
Cagliari http://www.cagliari-airport.com/contact.html
Cuneo http://www.aeroporto.cuneo.it/
Genoa http://www.airport.genova.it/v2/index.php?option=com_content&view=article&id=98%3Aaerostazione&catid=35%3Aaeroporto&Itemid=235&lang=en
Lamezia http://www.lameziaairport.it/
Milan Bergamo http://www.sacbo.it/Editorial/newsCategoryViewProcess.jsp?editorialID=2677&currentMenu=2676
Palermo http://www.gesap.it/index.php?livello=Links+%26amp%3B+Useful+Numbers&sezione=241&lang=en
Parma http://www.parma-airport.it/chi-siamo/contatto.htm
Perugia http://www.perugiaonline.com/aereopgus.html
Pescara http://www.abruzzoairport.com/default.aspx?lang=en
Pisa http://www.pisa-airport.com/aeroporto_di_pisa_63.html
Rimini http://www.riminiairport.com/index.php/en/contacts
Rome (Ciampino) http://www.ciampino-airport.info/facilities.html
Trapani http://www.aeroportotrapani.com/eng/aeroporto.asp
Trieste http://www.triesteairport.net/
Turin http://www.aeroportoditorino.it/it/passeggeri_it/mappa_info_it/contatti_it.html
Venice-Treviso http://www.trevisoairport.it/tsfpage/
numeriutili/index.jsp?m=110305
Verona (Brescia) http://www.aeroportobrescia.it/business_t6/
Kos  
Kos www.hcaa-eleng.gr/kosdat.htm
Latvia  
Riga http://www.riga-airport.com/en/main/about-company/contact
Lithuania  
Kaunas http://www.kaunas-airport.lt/index.php?
lang=en&page=contacts
Vilnius http://www.vilnius-airport.lt/en/contacts/
Malta  
Malta http://passengers.maltairport.com/en/lost-and-found.htm
Morocco  
Agadir http://www.agadir-airport.com/en/index.php
Fez http://www.onda.ma/ONDA/An/AccueilAn.htm
Marrakesh http://marrakech.airport-authority.com/contact
Nador http://www.airportnador.com/contact.php
Oujda http://www.onda.ma/ONDA/An/AccueilAn.htm
Tangier http://www.onda.ma/ONDA/An/AccueilAn.htm
Norway  
Haugesund http://www.avinor.no/en/airport/haugesund/aboutus
Oslo Rygge http://www.en.ryg.no/arrival-at-rygge/lost-and-found
Oslo Torp http://www.torp.no/Pages/Artikkel.aspx?pkMenu=131&pksMenu=206&pkssMenu=234&Language=EN
Poland  
Bydgoszcz http://plb.pl/en/contact/140
Gdańsk http://www.airport.gdansk.pl/airport/important-phones
Katowice http://www.katowice-airport.com/en/airport/contact
Krakow http://www.krakowairport.pl/en/37/8/60/The-Lost-Luggage-Office
Lodz http://www.airport.lodz.pl/en/information-for-passengers.html
Poznań http://www.airport-poznan.com.pl/en/bip/contact
Rzeszów http://www.rzeszowairport.pl/strona/189/Important_phone_numbers.html
Szczecin http://www.airport.com.pl/
Wroclaw http://airport.wroclaw.pl/en/passager/contact/
Portugal  
Faro http://www.ana.pt/en-US/Aeroportos/algarve/Faro/Arrivals/Baggage/Pages/Baggage.aspx
Porto http://www.porto-airport.com/contact.html
Rhodes  
Rhodes http://www.rhodes-airport.info/contact.html
Romania  
Constanta http://www.mk-airport.ro/indexen.php
Slovakia  
Bratislava http://www.airportbratislava.sk/en/passengers/services/baggage/
Spain  
Alicante http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Alicante/en/Page/1049437849172//Luggage.html
Almeria http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Almeria/en/Page/1052721430099//Luggage.html
Barcelona El Prat http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Barcelona/en/Page/1045569607407//Luggage.html
Girona http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Girona-Costa-Brava/en/Page/1053434771038//Luggage.html
Fuerteventura http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Fuerteventura/en/Page/1048858924991//Luggage.html
Granada http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Almeria/en/Page/1052721430099//Luggage.html
Ibiza http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Ibiza/en/Page/1047658429177//Luggage.html
Jerez http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Jerez/en/Page/1048519503353//Luggage.html
Gran Canaria http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Gran-Canaria/en/Page/1048858940180//Luggage.html
Lanzorote http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Lanzarote/en/Page/1048607597316//Luggage.html
Madrid http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Madrid-Barajas/en/Page/1049727006301//Luggage.html
Malaga http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Malaga/en/Page/1048858947265//Luggage.html
Menorca http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Menorca/en/Page/1048858922670//Luggage.html
Murcia http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Murcia-San-Javier/en/Page/1047570399332//Luggage.html
Palma Mallorca http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Palma-Mallorca/en/Page/1046276292805//Tour-operators.html
Reus http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Reus/en/Page/1048858949290//Luggage.html
Santander http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Santander/en/Page/1047570394990//Luggage.html
Santiago Compestela http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Santiago/en/Page/1048690016775//Luggage.html
Seville http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Sevilla/en/Page/1048243388805//Luggage.html
Tenerife South http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Tenerife-Sur/en/Page/1237561091013//Lost-and-Found.html
Valencia http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Valencia/en/Page/1048858957452//Banking-services.html
Valladolid http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Valladolid/en/Page/1048782068162//Tour-operators.html
Zaragoza http://www.aena-aeropuertos.es/csee/Satellite/Aeropuerto-Zaragoza/en/Page/1048782070422//Tour-operators.html
Sweden  
Gothenburg City http://www.goteborgcityairport.se/index.php?option=com_content&view=article&id=59&Itemid=198&lang=en
Vaxjo Smaland http://www.smalandairport.se/contact_en.shtml
Stockhom Skavsta http://www.skavsta.se/en/content/3/189/lost---found.html
Stockholm Vasteras http://www.vasterasflygplats.se/
Skelleftea http://skellefteaairport.se/en/contact/
Malmo http://www.swedavia.com/malmo/about-malmo-airport-/contact-/
Karlstad http://ksdarprt.se/
UK  
Birmingham http://www.birminghamairport.co.uk/useful-information/facilities2/lost-property.aspx
Bournemouth http://www.bournemouthairport.com/bohweb.nsf/Content/LostProperty
Bristol http://www.bristolairport.co.uk/contact-us.aspx
Derry http://www.cityofderryairport.com/airport-information/contact-us
Doncaster http://www.robinhoodairport.com/other-pages/contact-us.html
East Midlands http://www.eastmidlandsairport.com/emaweb.nsf/Content/LostProperty
Edinburgh http://www.edinburghairport.com/help/contact-us
Glasgow Prestwick http://www.glasgowprestwick.com/flight-and-passenger-info/airport-facilities/lost-property.html
Leeds Bradford http://www.leedsbradfordairport.co.uk/at-the-airport/lost-property
Liverpool http://www.liverpoolairport.com/airport-information/passenger-information-baggage-security/left-luggage/
London Gatwick http://www.gatwickairport.com/at-the-airport/passenger-services/luggage-lost-property/
London Luton http://www.london-luton.co.uk/en/content/8/224/contacts.html
London Stansted http://www.stanstedairport.com/stansted-airport-guide/services-and-facilities/lost-property
Manchester http://www.manchesterairport.co.uk/manweb.nsf/Content/LostProperty
Newcastle http://www.newcastleairport.com/lost-baggage