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Using the below links is the most efficient way for us to review your claim in a timely manner.
General refunds, death & serious illness please click here
EU 261 Expenses Claim Form for flight cancellation and delay please click here
Baggage (lost/damaged) claims, please click here
Please ensure you upload all documentation to support your claim and if required your bank details. Failure to supply this information will result in significant delays in processing your payment.

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Travelling with children

Family Extra - Discounts

Ryanair is offering 50% discounts off checked bags, allocated seating, Priority Boarding and travel insurance for children (under 16) when the accompanying adult(s) in the same booking,  purchase a corresponding fully priced service.

  • Family Extra discounts are only offered when making a new flight booking.
  • There are 50% discounts off checked bags, allocated seats, Priority Boarding and travel insurance for up to a maximum of 2 children when 1 accompanying adult included in the same reservation purchases the corresponding fully priced item.
  • There are 50% discounts off checked bags, Priority Boarding and travel insurance for up to a maximum of 4 children when the 2 accompanying adults included in the same reservation, purchase the corresponding fully priced item.
  • Adults and children must be booked in the same reservation to receive Family Extra discounts. 

Fly & Save – 20% discount


Customers who have flown twice (return flights) with us using Family Extra discounts within a calendar year should apply for a 20% discount off their third flight when travelling with children via our webform selecting the Family Extra dropdown option.  If the application is approved a unique discount code will be issued via email.  The Fly & Save 20% discount code which can be redeemed online will expire 4 weeks after issuance and travel can take place between October and March inclusive with blackout periods between 17th December 2015 – 8th January 2016 inclusive and 17th March 2016– 4th April 2016 inclusive.