Submit Your Query

Using the below links is the most efficient way for us to review your claim in a timely manner.
General refunds, death & serious illness please click here
EU 261 Expenses Claim Form for flight cancellation and delay please click here
Baggage (lost/damaged) claims, please click here
Please ensure you upload all documentation to support your claim and if required your bank details. Failure to supply this information will result in significant delays in processing your payment.

* please enter your first name
* please enter your last name
* please enter your email
please enter you phonenumber
What is this please enter you reservation number
Select files... GIF, JPG, PNG, DOCX, XLSX, PPTX, TXT, PDF

Making a Group Reservation

How to make a group booking?

Please click here to submit your group booking request.

 Group Terms & Conditions

Min Group 20 (no max)

Quote valid for 5 days, subject to fare, seat, flight availability

Payment 100% at time of booking. Credit card fee 2%, debit card free
Names 50% of names due halfway between booking date & outbound departure date
  Balance due 14 days in advance of outbound departure date
  Name changes once submitted or within 14 days of outbound departure €50/£50 per person per sector.
Optional extras Normal rules apply.
Date/Route changes Normal rules apply.

 Ryanair's Terms and Conditions of Carriage apply except as expressly varied by the Group Terms & Conditions.